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Connect your organization with external services, social platforms, analytics tools, and business applications to enhance functionality and streamline workflows.
Settings Location: Navigate to Admin Panel → Settings → Integrations to manage all third-party service connections and configurations.

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Social Platform Integrations

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Social Media Connections

Content Platforms

Media Sharing ServicesIntegrate with video and content sharing platforms for engagement tracking and verification.

Social Networks

Community PlatformsConnect with social media platforms for authentication, content sharing, and community building.

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Platform-Specific Integrations

  • YouTube
  • Instagram
  • TikTok
  • Twitter/X
Video Platform IntegrationYouTube API integration for content creators and communities:
  • Channel Verification: Verify YouTube channel ownership
  • Video Engagement Tracking: Track views, likes, and subscriber growth
  • Content Challenge Integration: Create challenges around video content
  • Subscriber Milestone Rewards: Automated rewards for subscriber milestones
  • Live Stream Integration: Real-time engagement during live streams

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Social Integration Configuration

1

API Credentials Setup

Configure API keys, client IDs, and authentication tokens for each platform.
2

Webhook Configuration

Set up webhook endpoints to receive real-time updates from social platforms.
3

Rate Limit Management

Configure API rate limiting and usage optimization to stay within platform limits.
4

Data Sync Scheduling

Set up automated data synchronization schedules for each connected platform.

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Analytics & Tracking

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Analytics Platform Integration

Google Analytics

Web Analytics
  • Traffic source tracking
  • User behavior analysis
  • Conversion funnel monitoring
  • Custom event tracking

PostHog

Product Analytics
  • Feature usage tracking
  • User journey analysis
  • A/B testing integration
  • Cohort analysis

Mixpanel

Event Analytics
  • Custom event tracking
  • User segmentation
  • Retention analysis
  • Revenue attribution

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Analytics Configuration

Event and Goal Configuration
  • Custom event definition and tracking
  • Conversion goal setup and monitoring
  • User property configuration and mapping
  • Cross-platform tracking integration
  • Privacy-compliant data collection settings
Analytics Data Flow
  • Real-time event streaming to analytics platforms
  • Historical data import and synchronization
  • Custom dimension and metric configuration
  • Data transformation and enrichment rules
  • Cross-platform user identity resolution

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Business Tool Integrations

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Customer Relationship Management

  • Salesforce
  • HubSpot
  • Pipedrive
CRM IntegrationSalesforce integration for customer management:
  • Lead Generation: Convert engaged users to CRM leads
  • Customer Journey Tracking: Monitor customer engagement progression
  • Opportunity Management: Track sales opportunities from community engagement
  • Custom Object Sync: Synchronize community data with custom Salesforce objects
  • Automated Workflows: Trigger Salesforce processes based on community activity

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Communication Platforms

Slack

Team CommunicationSlack integration for internal team notifications and community management.

Microsoft Teams

Enterprise CommunicationTeams integration for enterprise-level community management and notifications.

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Marketing & Automation

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Email Marketing Integration

1

Mailchimp Integration

Synchronize community member data with Mailchimp audiences for targeted email campaigns.
2

SendGrid Integration

Configure transactional email sending and delivery tracking through SendGrid.
3

Campaign Monitor

Set up automated email campaigns triggered by community engagement activities.
4

Custom SMTP

Configure custom email servers for organization-specific email delivery requirements.

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Marketing Automation

Workflow Automation
  • Create automated workflows connecting community events to hundreds of other applications
  • Trigger actions in external systems based on user achievements and milestones
  • Synchronize data between the community platform and business tools
  • Set up complex multi-step automation sequences
  • Monitor and optimize automation performance
Simple Automation
  • Set up simple trigger-action pairs between the community platform and other services
  • Connect with smart home devices and IoT platforms
  • Create location-based automation rules
  • Integrate with consumer applications and services
  • Enable user-controlled automation preferences

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Payment & E-commerce

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Payment Gateway Integration

Stripe

Payment Processing
  • Credit card payment processing
  • Subscription billing management
  • International payment support
  • Fraud protection integration

PayPal

Digital Wallet
  • PayPal account payments
  • PayPal Credit integration
  • International currency support
  • Buyer protection features

Square

Retail Integration
  • In-person payment processing
  • Inventory management sync
  • Point-of-sale integration
  • Customer loyalty programs

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E-commerce Platform Integration

  • Shopify
  • WooCommerce
E-commerce PlatformShopify integration for reward fulfillment and customer engagement:
  • Product Catalog Sync: Synchronize reward products with Shopify inventory
  • Order Fulfillment: Automate order creation for redeemed rewards
  • Customer Data Sync: Synchronize customer information between platforms
  • Discount Code Integration: Generate and manage discount codes for community members
  • Abandoned Cart Recovery: Re-engage community members with abandoned carts

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Cloud Storage & Content

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File Storage Integration

AWS S3

Amazon Web ServicesS3 integration for scalable file storage, backup, and content delivery.

Google Drive

Cloud StorageGoogle Drive integration for collaborative file sharing and document management.

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Content Management

1

Cloudinary Integration

Advanced image and video management with automatic optimization and transformation.
2

Vimeo Integration

Professional video hosting and streaming for community content and challenges.
3

Dropbox Integration

File synchronization and sharing for team collaboration and content management.
4

Box Integration

Enterprise file sharing and collaboration with advanced security and compliance features.

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Development & Technical

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API Management

Developer Tools
  • REST API endpoint configuration and management
  • GraphQL integration setup and optimization
  • Webhook creation and management tools
  • API rate limiting and usage monitoring
  • Custom authentication and authorization schemes

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Database Integration

External Database Connections

Data IntegrationConnect with external databases for data synchronization, reporting, and business intelligence integration.

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Security & Compliance

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Security Tool Integration

  • Single Sign-On (SSO)
  • Security Monitoring
Identity ManagementEnterprise SSO integration with identity providers:
  • Active Directory: Microsoft AD integration for enterprise authentication
  • Okta: Cloud-based identity and access management
  • Auth0: Flexible authentication and authorization platform
  • Azure AD: Microsoft’s cloud-based identity service
  • Custom SAML/OIDC: Custom identity provider integration

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Integration Management

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Configuration Dashboard

Integration Status Overview

Health MonitoringReal-time status monitoring for all configured integrations with health checks and error reporting.

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Integration Maintenance

1

Health Monitoring

Continuous monitoring of integration status, API response times, and error rates.
2

Error Handling

Automated error detection, notification, and recovery procedures for failed integrations.
3

Update Management

Manage API version updates, deprecation notices, and integration maintenance.
4

Performance Optimization

Monitor and optimize integration performance, including caching and rate limiting.

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Testing & Validation

Quality Assurance
  • Sandbox environment testing for new integrations
  • Automated integration testing and validation
  • Data integrity verification and monitoring
  • Performance benchmarking and optimization
  • Security vulnerability scanning and assessment
Integration Best Practice: Test all integrations in a staging environment before deploying to production to ensure data integrity and functionality.
Important: Some integrations may require additional security reviews and approvals. Ensure compliance with your organization’s security policies before enabling.
Integration setup may require coordination with IT teams and external service providers for authentication, firewall configuration, and data sharing agreements.
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