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Webhooks provide real-time notifications when users earn rewards in Nudj, enabling immediate delivery to your external systems. This technical guide covers webhook setup, security, testing, and troubleshooting for reward notifications.
Quick Start: For comprehensive reward integration patterns, see Reward Integration & Delivery. This guide focuses specifically on webhook implementation details.

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Webhook Overview

Nudj’s webhook system sends HTTP POST requests to your endpoint whenever reward-related events occur, providing instant notification for reward processing.

Real-Time Delivery

Instant NotificationsReceive reward events within milliseconds of occurrence for immediate user gratification.

Secure & Reliable

Enterprise SecurityHMAC-SHA256 signature verification and automatic retry logic with exponential backoff.

Comprehensive Events

Rich Event DataDetailed event payloads with user context, reward details, and challenge information.

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Webhook Events

Nudj provides different event types for comprehensive reward tracking:
  • Core Reward Events
  • Extended Events
Primary events for reward processing:
Triggered when: User completes a challenge and earns a reward
{
  "event": "reward.earned",
  "timestamp": "2024-02-15T14:30:00.000Z",
  "data": {
    "reward": {
      "id": "reward_abc123",
      "type": "asset",
      "category": "loyalty_points",
      "value": 100,
      "currency": "GBP",
      "name": "Weekly Challenge Bonus"
    },
    "user": {
      "id": "user_xyz789",
      "email": "user@example.com",
      "external_id": "customer_456"
    },
    "challenge": {
      "id": "challenge_def456",
      "name": "Weekly Shopping Challenge"
    }
  }
}

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Webhook Configuration

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Setting Up Webhooks in Nudj Admin

1

Access Webhook Settings

Navigate to Settings → Integrations → Webhooks in your Nudj admin panel.
2

Create New Webhook

Configure your webhook endpoint:
{
  "endpoint_url": "https://your-api.com/webhooks/nudj/rewards",
  "events": [
    "reward.earned",
    "reward.delivered",
    "reward.delivery_failed"
  ],
  "authentication": {
    "method": "hmac_sha256",
    "secret": "your-webhook-signing-secret"
  },
  "retry_policy": {
    "max_retries": 3,
    "initial_delay": 1000,
    "backoff_multiplier": 2
  },
  "timeout": 30000,
  "active": true
}

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Endpoint Implementation

  • Node.js / Express
  • Python / Flask
Complete webhook endpoint with security and error handling:
const express = require('express');
const crypto = require('crypto');
const app = express();

// Middleware for raw body (needed for signature verification)
app.use('/webhooks', express.raw({ type: 'application/json' }));

// Webhook endpoint
app.post('/webhooks/nudj/rewards', async (req, res) => {
  try {
    const payload = JSON.parse(req.body.toString());
    const signature = req.headers['x-nudj-signature'];
    
    // Verify webhook signature
    if (!verifySignature(req.body, signature)) {
      return res.status(401).json({ error: 'Unauthorized' });
    }
    
    // Process the webhook event
    await processWebhookEvent(payload);
    
    // Respond quickly to Nudj
    res.status(200).json({ 
      success: true, 
      processed_at: new Date().toISOString() 
    });
    
  } catch (error) {
    console.error('Webhook processing failed:', error);
    res.status(500).json({ error: 'Processing failed' });
  }
});

function verifySignature(rawBody, signature) {
  const expectedSignature = crypto
    .createHmac('sha256', process.env.NUDJ_WEBHOOK_SECRET)
    .update(rawBody)
    .digest('hex');
  
  return signature?.replace('sha256=', '') === expectedSignature;
}

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Security Implementation

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Signature Verification

Webhook security relies on HMAC-SHA256 signature verification: 
function verifyWebhookSignature(rawBody, signature, secret) {
  // Generate expected signature
  const expectedSignature = crypto
    .createHmac('sha256', secret)
    .update(rawBody)
    .digest('hex');
  
  // Extract received signature (remove 'sha256=' prefix)
  const receivedSignature = signature?.replace('sha256=', '');
  
  // Use timing-safe comparison
  return crypto.timingSafeEqual(
    Buffer.from(expectedSignature, 'hex'),
    Buffer.from(receivedSignature, 'hex')
  );
}

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Testing Webhooks

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Local Development Testing

1

Set Up Local Tunnel

Use ngrok to expose your local webhook endpoint:
# Install ngrok
npm install -g ngrok

# Start your local server
node webhook-server.js  # Running on port 3000

# Create tunnel
ngrok http 3000

# Use the HTTPS URL in Nudj admin
2

Test with Sample Data

Test with curl:
curl -X POST https://your-tunnel.ngrok.io/webhooks/nudj/rewards \
  -H "Content-Type: application/json" \
  -H "X-Nudj-Signature: sha256=test_signature" \
  -d '{
    "event": "reward.earned",
    "data": {
      "reward": {"id": "test_reward_123", "value": 100},
      "user": {"id": "test_user_456", "external_id": "customer_789"}
    }
  }'

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Troubleshooting

Common causes and diagnostic steps:
  • URL Accessibility: Is the webhook URL accessible from the internet?
  • SSL Certificate: Is HTTPS properly configured?
  • Firewall/Security: Are inbound HTTPS requests allowed?
  • Response Time: Does endpoint respond within 30 seconds?
# Test URL accessibility
curl -I https://your-api.com/webhooks/nudj/rewards
Debug signature verification:
function debugSignatureVerification(rawBody, signature, secret) {
  console.log('Raw Body Length:', rawBody.length);
  console.log('Received Signature:', signature);
  
  const expectedSignature = crypto
    .createHmac('sha256', secret)
    .update(rawBody)
    .digest('hex');
  
  console.log('Expected Signature:', expectedSignature);
  console.log('Signatures Match:', signature?.replace('sha256=', '') === expectedSignature);
}

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Next Steps

→ Reward Integration Guide

Context: Complete guide to reward delivery patterns and integration methods

→ Advanced Features

Enhancement: Explore enterprise features like multi-community management

→ Authentication Setup

Prerequisites: Set up user authentication before implementing reward webhooks
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