Skip to main content
Your members can reach your Nudj community on your own web address, such as rewards.yourbrand.com, instead of a Nudj one. You add one record at the company that manages your domain, and we do the rest.

​
Who does what

​
1. Choose your address

We recommend a new address under your existing website, such as rewards.yourbrand.com or community.yourbrand.com. This is called a subdomain, and it leaves your main website untouched. You can use a whole domain, such as yourbrand-rewards.com, if nothing else needs to live on it.
Choose an address you are not using. Once the record changes, whatever was showing on that address stops showing and your Nudj community appears there instead.

​
2. Add the records we send you

Log in to the company that manages your domain. That is usually where you bought it (GoDaddy, Namecheap, Cloudflare and so on), or your IT team may look after it. Open the DNS settings and add a new record for each one we send. Most addresses need one record: Leave the TTL (time to live) at its default.
Sometimes we send an extra record that proves you own the domain. Add every record we send you, exactly as written. If our message differs from the table above, follow our message.
Some providers want only the first part of the name (rewards) and add your domain for you. Others want the full address (rewards.yourbrand.com). If the box already shows .yourbrand.com after it, type only rewards. Help from the most common providers: GoDaddy, Namecheap, Cloudflare.

​
3. Tell us, and we finish

Let your Nudj contact know once the records are saved. A new record usually takes 5 to 30 minutes to reach the internet, and in rare cases up to 48 hours. When we can see your records, we switch the address on. The secure certificate is issued automatically, so you do not need to buy or upload one.
Check the record type, name and value against our message, character by character. Then check there is no older record with the same name, because it can block the new one. If both look right, tell us and we will check again.
The certificate is issued a few minutes after we switch the address on. Wait 15 minutes and reload. If the warning stays, tell us.

​
For Nudj staff

Adding a domain needs an Admin role and the custom domains plan feature. Without the plan feature, Control Room shows an upgrade prompt.
1

Add the domain

In Control Room go to Settings, Organisation, then Domains under Access & Notifications. Type the address in Add New Domain and press Add Domain. This can take up to a minute.
2

Send the client the records

A window opens with the DNS records for that address. Send the client every record in it (type, name and value) with a link to this page. Reopen it at any time with DNS records on the domain’s row.
3

Reverify when the client is done

Press the refresh button on the domain’s row (its tooltip reads Reverify against Vercel), or Reverify all for every domain. When the status reads Verified, the address is live.
An organisation can have more than one domain. An address already used by another organisation, or reserved by Nudj, is refused.