Team Members & Roles
Community management is a team sport. Nudj allows you to invite your colleagues to the admin panel and give them specific “Roles” to ensure they only have access to what they need.Time to Complete: 2 minutes
Pro Tip: Use the “Moderator” role for external partners or interns to protect your billing and organization settings.
Inviting a Team Member
Navigate to Control Room > Settings > Team Members.- Click Invite Member.
- Enter their Work Email.
- Select their Role (see below for definitions).
- (Optional) Select which Specific Communities they can manage. If left blank, they can manage everything.
Understanding Roles & Permissions
Nudj uses a “Least Privilege” model. Always give the lowest role necessary for the job.| Role | Access Level | Best For… |
|---|---|---|
| Owner | Everything, including Billing and Deleting Orgs. | The person who pays the bill. |
| Admin | Everything except Billing and deleting the Org. | Lead Community Managers. |
| Moderator | Can manage Users, Feed Posts, and Leaderboards. | Support staff and Community Moderators. |
| Creator | Can create Challenges, Rewards, and Achievements. | Content creators and Marketing teams. |
| Analyst | View-only access to Analytics and Reports. | Stakeholders and Data teams. |
Role Deep-Dive
The “Owner”
There can be multiple Owners. They have the “Keys to the Kingdom.” Only an Owner can change the subscription plan or remove another Owner.The “Creator”
Creators are your content engine. They can build the most beautiful challenges and rewards, but they cannot change the domain settings, toggle feature flags, or view billing invoices.The “Moderator”
Moderators are the “Front Line.” They are focused on the user experience. They can delete offensive posts, flag fraudulent users, and manually award points to help someone out.Managing Access
Updating Roles
You can change a team member’s role at any time. The changes take effect as soon as they refresh their browser.Removing Access
If a colleague leaves your company:- Find them in the Team Members list.
- Click the Three Dots (…) menu.
- Select Remove Member. They will be instantly logged out and their API tokens (if any) will be revoked.
Frequently Asked Questions
Can I see who made a specific change?
Can I see who made a specific change?
Yes. Nudj maintains an Audit Log (available on Pro/Enterprise plans) that tracks which admin created, edited, or deleted any resource.
Can I limit an admin to just one community?
Can I limit an admin to just one community?
Absolutely. When inviting or editing a member, you can toggle “Access All Communities” to OFF and select only the specific spaces they should manage.
Can I use SSO (Okta/Google) for my team?
Can I use SSO (Okta/Google) for my team?
Yes. Enterprise customers can enforce SSO for the admin panel so your team logs in with their corporate credentials.
Next Step: Set up your Legal & Compliance policies.