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Organization Settings

Your Organization settings control the high-level configuration that applies to all your communities. This is where you manage your identity, your billing, and the “permanent” decisions about how your data is stored.
Note: Changing organization settings often requires Owner permissions.

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General Configuration

Navigate to Control Room > Settings > General.

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1. Organization Identity

  • Legal Name: Your official business name.
  • Support Email: The address users see when they click “Support.” We recommend a branded address like [email protected].
  • Public Website: Your main corporate URL.

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2. The Subdomain (Your Nudj URL)

Every organization gets a default URL like yourbrand.nudj.cx.
  • How it’s generated: Based on the name you chose during sign-up.
  • Can I change it?: Yes, but it’s a “Big Move.” Changing your subdomain will break all existing links you’ve shared.
  • Recommendation: Use a Custom Domain (e.g., community.yourbrand.com) as early as possible so you never have to worry about the Nudj subdomain.

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3. Data Residency (Permanent)

Nudj offers isolated data hosting in the US and EU.
  • Where is my data?: You can see your active region in the General settings.
  • Why can’t I change it?: For security and compliance reasons, data cannot be moved between regions after an organization is created. If you need a different region, you must create a new organization.

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Organization-Wide Branding

While each community can have its own look, the Organization Logo is your “Master Brand.”
  • Fallback Logo: If you create a new community and don’t upload a logo, this is what users will see.
  • Admin Branding: This logo appears in the top-left of your Admin Control Room for all your team members.

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Security & Compliance

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Session Management

Control how long team members stay logged into the admin panel before being asked to re-authenticate.
  • Recommended: 24 hours for most teams; 2 hours for high-security enterprise environments.

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Data Privacy

Manage your organization-wide privacy settings, including:
  • Default Cookie Consent: How you handle tracking (using tools like OneTrust).
  • GDPR/CCPA Contacts: The designated email for data deletion requests.

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Billing & Subscription

Manage your plan, see your usage limits (Users, Communities, API calls), and download invoices.
  • Usage Meters: Nudj shows you real-time meters for your monthly active users.
  • Overages: If you exceed your plan limits, your communities stay live, but you’ll be prompted to upgrade to the next tier.
Next Step: Manage your Team Members and Roles.