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Welcome to the starting perch for achievements. Once these settings are in place, every badge you launch will land smoothly instead of flapping around like a lost pigeon.

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Before You Begin

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Turn Achievements On

1

Open the Control Room

Head to Control Room → Settings → Achievements for your chosen organisation.
2

Flip the Master Switch

Enable achievements for the community. You can switch them off again if you are still in dry-run mode.
3

Add a Contact

Pick the human who should receive alerts if anything stalls—nobody likes unanswered hoots in the night.
4

Save

Changes go live instantly, so confirm everything looks right before you navigate away.

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Set the Ground Rules

Choose between real-time updates (great for smaller communities) or scheduled batches (helpful when you expect pelican-sized traffic spikes). You can change this later if engagement grows.
Decide whether profile badges animate, if public feeds get an automatic shout-out, and who receives emails or push notifications. Keep at least one quiet channel available for shy hedgehogs.
Pick default XP ranges and bonus caps. These settings become the baseline for each achievement, so generous blue-whale boosts should be planned before you publish.

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Organise Achievement Categories

CategoryWhen to Use ItExample
OnboardingWelcoming new arrivalsComplete your profile, meet the team
EngagementRewarding steady participationJoin three discussions this week
SocialEncouraging community buildingCelebrate a fellow member
PerformanceRecognising skill or speedScore 90%+ on a quiz
MilestonesLong-term dedicationReach a 30-day streak
SeasonalLimited or themed eventsFestival Explorer, Summer Sprint
Keep naming simple and friendly. Members should understand what each category covers without deciphering a zoology textbook.

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Keep Event Data Ready

  • User Activity
  • Challenges
  • Social
  • Rewards
Sign-ups, logins, profile updates, avatar uploads, and referrals. Perfect for onboarding journeys.

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Quick Health Check

Run a Test

Create a tiny test achievement, trigger it with a demo account, and make sure notifications appear exactly once.

Review Alerts

Confirm the right human, Slack channel, or inbox will get notified if processing ever slows down.
Once setup is finished, you’re ready to create your first achievement. Glide over to Control Room → Achievements → Create to start building—the rest of the flock is waiting.
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