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Data management settings give you the levers to export community data, set retention policies, and control cross-app data flows.

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Data exports

Nudj ships full CSV exports for every major entity:
  • Challenges — participants, per-action submissions, completion stats (#1241, #1243).
  • Rewards — allocations, redemptions, recipients.
  • Giveaways — entrant lists (#1133).
  • Users — member rows with stats.
  • Posts — engagement metrics.
Exports stream from the Analytics API and contain the same member and analytics fields available in the UI. Review exported columns for personal data before sharing outside your organisation.

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Data retention

Org-level retention settings control how long historical event data is kept:
  • Live analytics data is always available.
  • Aggregate analytics (completion rates, cohort retention) stays forever.
  • Raw event logs age out per retention policy.
Changing retention shorter permanently deletes older raw events. Aggregates persist, but you lose the ability to drill into individual historical events past the retention window.

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Customer Data Hydration (cross-cutting)

For enterprise customers, the Customer Data Hydration platform sync (detailed in the Enterprise tab) pushes member data to/from external systems (Shopify, Salesforce, custom CDPs). See the Enterprise documentation for the full pipeline.

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Bulk imports

To seed members or content from an existing system:

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GDPR requests

To satisfy a GDPR erasure request:
  1. Find the member (Users -> search by email or ID).
  2. Delete user — permanent removal of profile, balance, wallet.
  3. Export a log of the deletion (timestamp, performer) from the audit log.
For data-portability requests, export the member’s full record via the Admin API.