Opening the guide
There are two ways in, and both land on the same panel:From the session summary
The chat session summary shows a Setup Guide row with a progress ring and your completion percentage. Click it to open the guide panel.
From the workspace panel
Open the workspace panel beside the chat and switch to the Guide tab (next to Preview, Inventory, and Brand).
The guide only appears for communities where onboarding is enabled. If it isn’t available for the selected community, the panel shows an empty state instead. Switch community from the top-nav dropdown to see a different community’s guide.
What Start does
Each task row shows its state at a glance:| State | What you see |
|---|---|
| Incomplete | A Start button |
| Optional | An “Optional” label alongside Start |
| Locked | A lock icon — a prerequisite task must be completed first |
| Done | A check icon and no Start button (completed automatically, marked complete, or skipped) |
Checks your current status
It calls the
community_guide tool to read where your community stands on that task and pull the matching guidance.Walks you through it
It guides you to completion step by step, asking one question at a time rather than dumping a form on you.
Progress and completion
The panel header shows your overall completion percentage, and each section groups its tasks together. Most tasks complete automatically once the underlying thing exists — create a challenge and “Create earning mechanics” ticks itself. A handful of tasks (the Work with AI, Launch, and Measure rows) have no automatic signal, so they’re marked complete manually — either by you on the full guide page, or by the agent at the end of a walkthrough once you’ve confirmed the work is done.A few tasks are advisory — they are informational nudges that stay out of your headline completion percentage. You can still self-confirm them.
The task catalogue
The guide is organised into eight sections. Here is everything it covers.Community basics
Community basics
| Task | What it does |
|---|---|
| Create your community profile | Set your community name and description so members know what they’re joining. |
| Save website and social accounts | Record your website and social links — the agent uses them for research and members use them to find you. |
| Research Brand Memory | Build your Brand Memory so the agent writes in your voice. |
Brand and surfaces
Brand and surfaces
| Task | What it does |
|---|---|
| Upload logo and brand assets | Add your logo and brand imagery. |
| Configure and install the loyalty widget | Set up and embed the loyalty widget on your storefront. |
| Configure the loyalty hub | Tune the standalone loyalty hub experience. |
Work with AI
Work with AI
| Task | What it does |
|---|---|
| Ask AI to audit your program | Have the agent review your current setup and suggest improvements. |
| Ask AI to create a challenge | Draft a challenge conversationally. |
| Ask AI to set up a reward | Draft a reward conversationally. |
| Ask AI for an engagement report | Get a readout of how your community is doing. |
| Ask AI how to boost sales | Get revenue and engagement ideas tailored to your program. |
Earning
Earning
| Task | What it does |
|---|---|
| Create earning mechanics | Add your first challenge or turn on points for spend — the core of how members earn. |
| Publish your first post | (Advisory) Share an update in the feed. |
| Set up quick actions | (Advisory) Add lightweight one-tap ways to earn. |
| Tune your points economy | (Advisory) Review your points values so earning feels balanced. |
Rewards
Rewards
| Task | What it does |
|---|---|
| Add your first rewards | Give members something to spend points on. (Requires an earning mechanic first.) |
| Set up birthday rewards | (Optional) Auto-distribute a reward on each member’s birthday. |
| Set up referrals | (Optional) Reward members for bringing friends. |
Gamification
Gamification
| Task | What it does |
|---|---|
| Add achievements | Milestone-based recognition. (Requires an earning mechanic first.) |
| Configure loyalty tiers | (Optional) Tiered status with entry rewards. |
| Turn on leaderboards | (Optional) Competitive ranking. |
Launch
Launch
| Task | What it does |
|---|---|
| Preview the member experience | See what members will see before you go live. |
| Publish your community | Flip the community live so members can join. |
Measure
Measure
| Task | What it does |
|---|---|
| Review analytics | Check your analytics dashboard to see how the program performs. |
Full guide anytime
The panel has an Open full guide link in its footer that takes you to the complete Launch Guide, where you can tick tasks manually, review prerequisites, and see the whole checklist on one page.Related
Nudj Agent
Everything the AI co-pilot can do inside the chat workspace.
Community setup
The end-to-end onboarding walkthrough.

