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For anything beyond single-member operations, use the bulk action flows on the Users page. Covered: bulk delete, bulk adjust, bulk add/remove from community, CSV sync.

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Where to find it

Admin -> Users -> select multiple rows -> actions menu.

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Available bulk actions

Delete users

Permanent. Removes profile, balance, wallet (#1006). Use archive instead for soft-delete.

Adjust points / XP

Add or subtract balances across multiple members at once (#1006). Useful for campaign compensations.

Add to community

Invite many members at once to a new community (#696). Members must already exist at org level.

Remove from community

Remove members from a specific community without deleting them (#696).

Export selected

CSV export of the selected rows — all fields visible in the table including rewards data (#1356).

Gift reward

Gift the same reward to every selected member. Useful for small-scale (under 50 members) distributions — for larger, use Reward Drops.

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Search patterns

The users table supports search by:
  • Username (partial match)
  • Email (partial match)
  • User ID (#1294) — paste a MongoDB ObjectId to jump directly to that member.
  • Role or community (via filter drawer).

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Community scope

Bulk actions respect community scope:
  • Admins see all members in the org.
  • Managers see members in their assigned communities.
  • Moderators can only perform bulk actions on moderation-relevant targets (e.g. archive).
See Roles & Permissions.

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Synced accounts

If your org has an external customer sync (e.g. Shopify), members display their synced account status in the table. Bulk-re-sync can be triggered from the row menu for rows with sync errors. See Shopify Integration.

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Safety

Bulk delete is permanent. Use a test dataset first. The API does not support “bulk un-delete”.
Bulk adjust points can inflate or deflate your economy fast. Audit before applying.

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API

For programmatic bulk operations, see the Admin API users endpoints:
  • GET /admin/users — list
  • PATCH /admin/users/:id — update
  • DELETE /admin/users/:id — delete
  • POST /admin/users/:id/adjust-points — adjust
  • POST /admin/users/:id/gift-reward — gift
See the Admin API reference.