- Entry period - members earn entries between Entries Open and Entries Close.
- The draw - at the draw date, winners are selected automatically or by you.
- Redemption - winners claim their prize before its redeem-by deadline.
Creating a giveaway
Pick Giveaway Reward in the type picker. The wizard is the same six steps as a Regular reward, with two steps adapted:Dates

The Dates step of a giveaway: entry period, draw settings, and the winners' redemption deadline.
- Phase 1: Prize Draw Entry Period - Entries Open and Entries Close date-times.
- Drawing Winners - the draw date and time, plus whether winners are selected automatically on draw date or manually by admin.
- Phase 2: Redeeming the Reward - the date winners must redeem their prize by.
The scheduling rules the form enforces: the draw must be on or after Entries Close; a draw date is required before an entries reward can publish; the draw date locks once members hold entries (unless the reward is back in Draft); and the redeem-by deadline must be at least 24 hours after the draw. Picking Entries Close auto-fills a sensible draw date and redeem-by, which you can then adjust.
Supply

The Supply step of a giveaway: winners, wins per user, and entry caps.
- Unlimited Winners - off to set how many prizes exist.
- Unlimited Wins Per User - off to cap how many times one member can win.
- Unlimited Entries Supply and Unlimited Entries Per User - off to cap the ticket pool overall and per member.
How members earn entries
- Challenges - attach the giveaway on a challenge’s Distribution step; the amount you set there is entries per completion. Achievements distribute entries the same way.
- The shop - list the giveaway in the Reward Store with an entry price and members buy entries with points.
The draw
Automatic giveaways draw themselves at the draw date. Selection is a weighted random draw: every entry is a ticket, so a member with 10 entries has ten times the chance of a member with 1. Winners are drawn until the prize supply is used up, respecting the wins-per-member limit. Each giveaway draws once. Manual giveaways wait for you. After the draw date passes, open the reward’s Stats -> Users tab, select the winning members, and click Assign as Winners. You must select exactly as many members as there are remaining prizes.After the draw
- Winners get the reward as an asset in their wallet, with its redemption code attached, and must redeem it before the Phase 2 deadline.
- Losers keep their entries, which resolve to a “better luck next time” state.
- Nobody is emailed. There is no winner notification; members discover the result in the app - the wallet feed and the widget’s giveaway card show “You won!” or the losing state. Announce winners yourself with a post if you want the moment amplified.
Tracking entrants
The reward’s Stats -> Users tab lists every entrant with their Total Entries and Last Entry (plus a Winner Status column once a manual giveaway is drawn). Two exports:- Export Users CSV - the full entrant list with entry counts and, once drawn, per-user ticket outcomes.
- Tracking template CSV (manual giveaways) - the same list with empty contact/winner-rank columns for running your draw offline.
Next steps
Create a reward
The full studio walkthrough.
Redemption & fulfilment
What winners do after the draw.
The Reward Store
Sell entries for points.
Gift Rewards
Deliver to a fixed list directly, no draw involved.

