Points, XP, and reward assets all feed the same member wallet, no matter which surface earned them. See Earning Rewards for the full list of earning surfaces.
Two places rewards attach
A challenge can pay out at two levels, and they stack:Per-action distribution
Each action inside the challenge can carry its own optional points / XP / reward allocation. A member who completes that action is credited immediately, even mid-challenge.
Challenge-level distribution
Completing the final action triggers the challenge-level payout: the “completion bonus”. This is what you configure in the Distribution step.
The Distribution step
In the wizard’s Distribution step you attach three currencies plus optional reward assets.Points and XP
Set the amount of each a member can earn on completion; either can be zero. The Points value is the maximum a member can earn: unless your organisation has Fixed Points Distribution enabled, challenge-completion points are pro-rated by how much of the challenge the member actually completed, so a partial or scored completion earns proportionally fewer points. With Fixed Points Distribution on, every completion grants the full amount.
Points are not the same as keys. Key-gated challenges are unlocked by spending a separate keys balance (
unlockPrice), which members earn from specific challenges, rewards, or admin gifts. A points payout does not let a member open a key-gated challenge.Reward assets
Beyond points and XP you can attach a catalog reward to the completion. Rewards come in two allocation types (a single reward can use both):Assets
Owned items the member keeps: a voucher, a digital collectible, a physical item, or a multiplier boost. Lands in the wallet on completion.
Entries
Chances in a giveaway / prize draw. Completing the challenge adds the member’s entries to the draw rather than handing them an item outright.
Supply: what this challenge hands out
In the Distribution step you pick a reward, set the amount to distribute, and set a Supply cap for this allocation: how many of the reward this challenge can give out before it stops. That cap can’t exceed the reward’s own remaining inventory. Per-member limits and the reward’s overall inventory are a separate, reward-level concern:| Set on… | Control | Question it answers |
|---|---|---|
| The challenge (Distribution step) | Amount to distribute, and this allocation’s Supply | How many of the reward does this challenge hand out? |
| The reward (reward form) | Total inventory, and per-member caps (Max assets per user / Max entries per user) | How many exist in total, and how many can a single member hold? |
The reward’s total inventory and per-member caps live on the reward itself, set them when you create or edit the reward, not on the challenge allocation. Inventory can also be tracked as a single shared pool across every challenge that hands the reward out. The challenge’s Distribution step only decides how much of that inventory to give out here. See Reward Types.
Earn-once vs repeatable
Whether a member can earn a challenge’s rewards once or on a recurring basis is governed by the Scheduling step, not Distribution:- Progress period: how long a single attempt may run before it times out.
- Max completions per period: how often each member can complete a repeatable challenge and be credited again.
What the member sees
Here’s the same flow from the member’s side, end to end.Completing actions
The member works through the challenge’s actions. Any action carrying a per-action allocation credits them the moment it’s completed, and they see the points / XP tick up.
The final action fires the completion bonus
Completing the last action triggers the challenge-level distribution. The member sees a completion screen summarising what they just earned: points, XP, and any reward asset.
Points and XP hit the wallet
The balances update immediately. Points become spendable; XP advances levels and leaderboard standing. If the member has an active XP Boost or Points Boost, the earning is multiplied for that currency (highest active multiplier per type wins).
The reward lands
- Assets appear in the member’s wallet, ready to use or redeem.
- Entries are added to the relevant giveaway draw.
Members can revisit their completed challenges and earnings. See Participation and the post-challenge Recap.
Verify it before you ship
- Preview the challenge (3-column preview) and walk it as a member would, then confirm the completion screen shows the payout you intended.
- Check the supply this challenge hands out (and the reward’s own inventory and per-member caps) are set deliberately, not left unlimited by accident on a scarce reward.
- After launch, watch the completion funnel in Analytics: a healthy Completions number means the payout is landing.
Next steps
Challenge creation
The full wizard, including where Distribution sits.
Earning rewards
Every surface that feeds the wallet, not just challenges.
Redeeming
What members do with what they’ve earned.
Analytics
Track the completion funnel and per-action stats.